I recently started reading a series published by BenBella. I discovered that the third book in the series (Lady of Mercy by Michelle Sagara West) was missing thirty pages! I was confused by the jump in narrative until I noticed the page numbers. So, that was pretty weird. I emailed the publisher, though, explaining the situation and got an email back the next business day apologizing and asking where a new copy could be sent. I got my new book in the mail today, so I'm pretty pleased with how this turned out. I wasn't sure I would actually get a response at all from them, but I got a very prompt one and a replacement. Very nice.
Good Business
March 26, 2012 4:56 pm
I remember checking a book out from the town library when I was about 10 and discovering that it had sixty blank pages in the middle. I took it back and showed the blank pages to the librarian, but she just took the book and didn't say anything. I never did find out what happened in that book. Too bad I don't remember much about it other than it was about a family with a bunch of kids. That narrows it down.